Privacy Policy
Version 2026-05-25
How NORV handles personal information under the Australian Privacy Principles (APPs).
What we collect
Account details (name, email, phone), client records (name, contact, ABN, address), and — for employees — your clock-in location when you punch in.
How we use it
To run your workspace: scheduling, geofenced clock-in, cost tracking, billing and support. We do not sell your data.
How we protect it
Encrypted in transit (TLS). Sensitive fields — phone, ABN, address and clock-in location — are encrypted at rest; passwords are hashed; access is limited to your own company. See the security posture in ADR 0024.
Access & correction
You can request a copy of, or a correction to, the personal information we hold about you. Contact us and we will respond within a reasonable period.
Retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or de-identify it.
Complaints
If you have a privacy concern, contact us first. You can also complain to the Office of the Australian Information Commissioner (OAIC).
Contact
Privacy questions or access / correction requests: privacy@norv.example. You may also contact the Office of the Australian Information Commissioner (oaic.gov.au).